1. Introduction
Dominant Health, Inc. ("Dominant," "we," "us") provides a platform connecting users with licensed healthcare providers and dispensing pharmacies. This Privacy Policy describes the categories of information we collect, how we use it, and your rights.
2. Information We Collect
Account & contact
- Name, email, phone, shipping address
- Date of birth and government ID for identity and age verification
Health information (PHI)
- Intake questionnaire responses
- Lab results and physician notes
- Prescription history and refill records
Payment & device
- Payment information (processed by our payment partner; we do not store card numbers)
- IP address, device, browser, and usage analytics
3. How We Use Information
- Connect you with licensed providers and pharmacies in your state
- Process payments and ship products
- Provide customer support and clinical follow-up
- Comply with legal and regulatory obligations
- Improve our services (using de-identified or aggregated data only)
4. Sharing
We share information only with: (a) the licensed provider treating you, (b) the dispensing pharmacy filling your prescription, (c) the lab processing your bloodwork, (d) service vendors under HIPAA Business Associate Agreements, and (e) when required by law.
We do not sell your personal or health information.
5. Your Rights
Depending on your state, you may have the right to access, correct, delete, or restrict use of your personal information. Health information is governed separately under HIPAA — see our HIPAA Notice of Privacy Practices.
6. Security
We use administrative, physical, and technical safeguards including encryption in transit and at rest, role-based access, and audit logging.
7. Contact
Privacy questions: privacy@staydominant.com